Manager, Compliance

Position Description


Reporting to the Chief Compliance Officer, the Manager, Compliance will be responsible for the oversight and enterprise-wide implementation of the Regulatory Compliance Management (RCM) program to ensure that Community Trust Company (CTC) continues to be compliant with OSFI RCM Guideline E-13 requirements, laws, standards and prescribed practices in the applicable jurisdictions where CTC operates.  The incumbent will perform key components of the compliance program through application of second line of defense activities such as risk identification, assessment, control testing, monitoring and reporting.. The incumbent will be the SME in the interpretation of legislative and regulatory requirements from OSFI, TLCA, FINTRAC, CDIC, FCAC, Privacy and other agencies as they apply to strategic business initiatives.

  • Performs second line of defense function pursuant to OSFI RCM Guideline E-13.
  • Develops and implements compliance policies and procedures;
  • Administers CTC’s regulatory database to include adequate documentation of current requirements, controls, compliance status, risk ratings and testing results and ensures system is always up to date;
  • Develops compliance testing plans and conducts independent control testing enterprise wide;
  • Manages action plans and validates remediation documents from stakeholders as compliance SME;
  • Provides required inputs to CCO for various internal and external reporting, including documents for regulators and auditors during examinations and on an ad-hoc basis;
  • Conducts research and data aggregation support on regulatory parameters on various strategic business initiatives for CCO’s review and assessment of new products and services and for policy development;
  • Liaise with internal stakeholders as SME for policy, guidance and directive interpretations, communicating process changes and recommendations to business units in a timely manner;
  • Develops and implements compliance-related training enterprise-wide on AML, Privacy, Consumer Protection regulations;
  • Maintains and analyzes relevant compliance metrics; recommends actions for trends and risks identified from monitoring;
  • Provides overall analytical and operational support to Compliance Department in regulatory compliance matters.

Qualifications Required

  • Post-Secondary Education in Business or equivalent;
  • Minimum six years of experience in the financial services industry, specifically in two of these fields: Regulatory Compliance, Risk Management and Internal Audit in a progressive management role;
  • Advanced knowledge of financial services regulatory environment, including all applicable laws and regulations applicable to CTC’s business, both federal and provincial level;
  • High proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook) and compliance softwares;
  • Ability to interpret complex regulations and requirements and translate into internal policies;
  • Ability to analyze critical details of business issues and workflow as basis for suggesting areas for improvement;
  • Ability to gather, analyze, document and present large volumes of information in a succinct and organized manner;\
  • Ability to collaborate with all internal and external stakeholders (Management, auditors, regulators).

How to Apply

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send you resume and cover letter here.


Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.