AML Quality Assurance Specialist

Position Name

AML Quality Assurance Specialist

Position Description


Reporting to the Chief Compliance Officer, CAMLO, and Chief Privacy Officer, the AML Quality Assurance Specialist is responsible for the administration of Quality Assurance activities (QA) across Community Trust Company (CTC), specifically adherence to AML policies, procedures and standards pursuant to the Proceeds of Crime, Money Laundering and Terrorist Financing Act and related regulations (AML/ATF) by business and oversight units. The AML Quality Assurance Specialist will also be responsible for the performance of AML second line of defense functions such as monitoring and testing controls across CTC to ensure that business units remain compliant with AML regulatory requirements.


  • Performs AML file review in accordance with Know Your Customer (KYC) policies and procedures at the time of client onboarding, annual review and renewal for all deposit and mortgage loan products;
  • Prepares regular and ad-hoc management reports on AML file review results, risks and trends;
  • Tracks status of remediation by business units on outstanding AML file issues and develops action plans, providing BU support on related issues, as needed;
  • Performs Enhanced Due Diligence (EDD) procedures for high risk accounts and implements demarketing policy;
  • Reviews various AML transaction exception reports and alerts, investigates and prepares detailed escalation reports to CAMLO.
  • Administers the sanction screening system, investigates, resolves name matches and prepares Unusual Transaction Reports to CAMLO.
  • Performs regular review of AML control database and ensures that all controls are fully documented;
  • Provides daily support to business units as main Subject Matter Expert (SME) for AML related queries.
  • Resolves complex AML cases at onboarding and provides recommendation to business units to decline or allow onboarding based on client’s AML profile.
  • Performs regular review and update of AML policies, procedures, checklists and forms in line with new AML requirements;
  • Provides analytical, research and auxiliary work for Compliance Department on various AML projects and initiatives such as new product assessments.
  • Attends task force meetings as SME on issues and projects with AML components;
  • Gathers pertinent documents for internal and external stakeholders such as auditors, regulators, Senior Management and the Board.
  • Performs regular review of client information systems versus AML requirements and makes recommendations for system enhancements with I.T. Department, as needed. Makes official proposals for requirement definitions, change requests and other customizations. Performs UAT testing and sign offs for AML sections of projects.
  • Conducts ongoing AML training enterprise-wide on AML policies, procedures, trends and risks. Performs regular review of AML training materials and ensure alignment between current regulatory requirements and CTC’s business practices and policies.
  • Maintains ongoing awareness of new and upcoming regulatory requirements and industry developments, including best practices.
  • Identifies and recommends opportunities to enhance productivity and operational efficiency particularly in the area of process automation and work simplification.

Qualifications Required

  • Minimum of 5 years of experience in AML or Regulatory Compliance in a federally regulated financial institution.
  • AML related designation such as Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) is required.
  • Strong knowledge of AML compliance requirements for residential and commercial mortgages, HELOCs, retail deposits, GICs and registered accounts.
  • Post-Secondary Education in Business or equivalent.
  • Advanced skills in Microsoft Office, including Word, Excel, VBA, PowerPoint, Outlook
  • Ability to analyze critical details of business issues and workflow as basis for suggesting areas for improvement.
  • Demonstrated ability to gather, analyze, organize, document and present large volumes of information in a succinct and organized manner.
  • Comfort in dealing with internal roadblocks and leading business partners in the right direction of completing the task at hand.
  • Ability to see tasks through to completion without significant guidance and exhibit meticulous attention to detail.
  • Strong written and verbal business communication skills.
  • Strong knowledge and understanding the AML/ATF legislation and the practical application of the relevant regulations.

How to Apply

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send you resume and cover letter here.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.